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What we do

Design
Research and usability testing
Strategy
Business benefits of user-centred design

Accessibility audits and testing
Ethnography
Expert evaluation
Interaction design and information architecture
International research
Online research and testing
Personas, goals and scenarios
Training
Usability testing
Workshops and facilitiation

Flow's facilities

Our clients

Flow's client list
National Express East Coast case study
Guardian Unlimited case study
Early Learning Centre case study
Easyjet gadget case study
Hays recruitment case study
Moo Print case study
Standard Life case study
Design Council case study
Curriculum Online case study
BBC Radio 4 case study

Our people

Andrea Innocenti: Receptionist and office assistant
Anthony Mace MA (RCA): User Experience Consultant
Aoife Ni Mhorain MA (RCA): Principal User Experience Consultant
Chandra Harrison PhD: Principal User Experience Consultant
Charlotte Dale: Management Accountant
Chloe Heath: Account executive
Claire Mitchell MSc: Principal User Experience Consultant
David Mitchell: Account Manager
David Whittle MSc: Principal User Experience Consultant
Elisa del Galdo: Director of User Experience
Fabien Marry MSc: User Experience Consultant
Felicity Brown (MAPD & HRM): Human Resources Manager
Ian Atkins: Resource and Planning Manager
James D'Espaigne: Junior IT Support Technician
Jan Srutek: User Experience Consultant
Joanna Frudd: User experience consultant
John Thew: Managing Director
Jude Rattle MSc (Eng): Principal user experience consultant
Karen Wall: Account Manager
Karl Sabino: User Experience Consultant
Linda Hole PhD: User Experience Consultant
Lola Oyelayo MSc: User experience consultant
Mary Henley PhD: Principal Consultant
Matt Dennes: Senior Systems Administrator
Meriel Lenfestey MA(RCA): Founder and CEO
Mimi Iakovidis MSc: User Experience Consultant
Nathan Hallam: Account Director
Olivia Potter: Account executive
Peter Otto: Principal User Experience Consultant
Phil Barrett MSc: Director of Vision
Raheem Atherley: Business Operations Manager
Ruth Kent: Business development director
Simon Hatch MA: Principal User Experience Consultant
Steve Abbis: Client Services Director